We'll take care of this.
Polaris responds to HVAC emergencies within 2 hours. Here's what to do right now.
(NVC) 555-0718Immediate Steps
- 1
If your system is making unusual noises or smells: turn it off at the thermostat. Do NOT attempt to inspect it yourself.
- 2
If you have no heat in cold weather and there are children or elderly in the home: call (NVC) 555-0718 immediately — this is our highest-priority dispatch.
- 3
If your AC has failed during extreme heat: close blinds on sun-facing windows to slow heat gain while waiting for the technician.
- 4
Document what you noticed: when it started, any sounds or smells. This helps the technician diagnose faster.